Emotional Intelligence
& Effective Fraud Examination
Strategies and Skills for Interviews and Team Collaboration
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Speaker: Susan Schwartz
November 7, 2024
9:00 AM to 4:00 PM
Emotional Intelligence is a set of action-based tools that enable people to communicate and collaborate with others who work and think differently. Activating your Emotionally Intelligent skills enable you to engage and build trust among people with oppositional personalities.
This interactive workshop offers outcome-tested strategies that Fraud Examiners can use to conduct more effective interviews and team collaboration.
You will learn how to:
● Engage people in productive conversations
● Assure people feel safe and heard
● Frame your message so it is received as you intend it to be
● Align your communications style with your audience
● Manage your reactions to stress triggers
● Recognize and respond to others’ stress reactions
● Facilitate collaborative team connections and communications
Susan Schwartz is a leadership and management coach who equips high IQ professionals with tools to expand their EQ (Emotional Intelligence). She takes a practical approach as she guides people to navigate difficult relationships and communicate effectively. Her passion is fostering inclusive workplaces that encourage people to bring their full human-being to work.
She is a guest lecturer at Georgetown University and the author of “Creating a Greater Whole: A Project Manager’s Guide to Becoming a Leader”. Her second book “Creating an EVEN Greater Whole: Becoming an Emotionally Intelligent Leader” will be published February 2025.
McKimmon Conference and Training Center on NCSU Campus
1101 Gorman St, Raleigh, 27606
Register online at CCC-ACFE - Home
For participants there will be books, CPE course and gift cards being raffled at this seminar. You must be present to win! Registration starts at 8:30 AM.
Breakfast, Lunch and Snack Breaks will be provided. Please let Crystal@Crystalwambeke.com know if you have any dietary restrictions or allergies. For those traveling from out of town, there are numerous hotels at various price points within 10 minutes of McKimmon Center.
Refund Deadline: Thursday, October 31, 2024
Refund requests must be emailed to Jean Hobbs @Jhobbs925612@gmail.com
